One-month training
Computer Networks and IT Maintenance 2 (Software, Network Configuration and Troubleshooting)
1 mois · 60 000 XAF
The skill and objective
In one month, you develop a skill distinct from hardware repair: installing and configuring software, resolving common system problems, setting up network connections and helping users. The course introduces troubleshooting, backup procedures and intervention records. This specialisation can support applications for IT helpdesk work or enable you to provide first-level user support in your current position.
Hands-on approach
You process simulated support tickets: software installation, connection troubleshooting, settings checks and resolution reports.
Job entry and career growth
For IT assistance and helpdesk opportunities; within a company, improve tool availability and user support.
Certificate and enrolment
Operational Skills Certificate after passing the final practical assessment. Prerequisites: basic computer and internet skills. Enrolment: www.assistantproacademy.com.
Practical information
| Details | Duration: 1 month · Tuesday, Wednesday and Thursday · Day: 8:30 a.m.–12:30 p.m. or evening: 5:00–9:00 p.m. · In person or online · French or English · Fee: XAF 60,000. Saturday: exceptionally only (priority to “Saturday IT”). |
|---|
