Ecole des professionnels des services supports
AssistantPRO Academy
ONE TARGETED PROFESSIONAL SKILL IN ONE WEEK
AssistantPRO Academy’s one-week professional technical training courses are short, intensive and 100% practical, designed to quickly strengthen a skill useful for work, your CV, professional activity or employability.
Each training course is autonomous and independent. It can be taken separately without having completed another course in the same theme.
1 training course = 1 complete professional need = 3 practical sessions.
Theme 01
You will learn: Windows and File Explorer: create and organize folders/files; Word: typing and page layout; Excel: tables, SUM and basic calculations; PowerPoint: slides with text, images and layout.
You will learn: Word: styles, tables, headers/footers and templates; Excel: lists, filters, basic formulas and tracking; PowerPoint: structured presentations; Windows: filing and backup of administrative folders.
You will learn: Word: quotations, letters and simple business documents; Excel: sales/expense/stock tracking with formulas; PowerPoint: business presentation; Internet/email: search, send and archive documents.
You will learn: Word: CV and cover letter; Internet/Google: job search; Gmail/Outlook: applications and attachments; Excel: application tracking table; PowerPoint: short professional presentation.
Theme 02
You will learn: Word: styles, templates, tables, mail merge and long documents; Excel: structured tables, filters and formulas; PowerPoint: slide masters, alignment and professional presentation design.
You will learn: Excel: activity tracking, indicators, charts and PivotTables; Word: notes/reports; PowerPoint: management summaries and decision-support presentations.
You will learn: Word: styles, automatic table of contents and structured reports; Excel: PivotTables, charts and dashboards; PowerPoint: visual presentation of results and indicators.
You will learn: Word: project templates and reports; Excel: budgets, schedules and activity tracking; PowerPoint: project presentation; file organization and sharing with OneDrive/Google Drive.
Theme 03
You will learn: Excel: IF, SUMIFS, COUNTIFS, XLOOKUP/VLOOKUP, filters, data validation, conditional formatting, PivotTables and charts for administrative reporting.
You will learn: Excel: cashbook, SUMIFS, balance checks, reconciliation, data validation, PivotTables and charts to track income, expenses and cash position.
You will learn: Excel: personnel database, date functions, COUNTIFS, drop-down lists, conditional formatting, PivotTables and charts for attendance, leave and HR indicators.
You will learn: Excel: prospect/customer database, XLOOKUP, SUMIFS, filters, PivotTables, charts and dashboards for pipeline, sales, follow-ups and commercial performance.
Theme 04
You will learn: Generative AI (e.g. ChatGPT) + Word/Gmail: prompts for emails, minutes, summaries and documents; Microsoft To Do/Calendar: task preparation; checking and correcting AI outputs.
You will learn: Generative AI + web research: research prompts, source comparison, summarizing and rewriting; Word: briefing note; PowerPoint: AI-assisted outline, content and presentation.
You will learn: Generative AI + Excel: create/explain formulas, guided data cleaning, table analysis, indicator interpretation and reporting commentary; manually verify calculations.
You will learn: Generative AI + Canva/PowerPoint + Excel/Sheets: campaign ideas, personas, messages, content calendar, post copy and variants; check tone, facts and brand consistency.
Theme 05
You will learn: Word: margins, styles, references, subject, body, signature and layout for letters/notes/memos; PDF export and preparation for approval and signature.
You will learn: Gmail/Outlook: subject lines, recipients, CC/BCC, signatures, attachments, replies and follow-ups; email templates, response deadlines and message filing.
You will learn: Word/Google Docs: letters, notes and project correspondence; Google Drive: approval workflow and sharing; PDF: merge, convert, scan and prepare the final file for transmission.
You will learn: Word: drafting and formatting; Adobe/PDF: conversion and checks; Gmail/Outlook: transmission; generative AI: prompts for drafting, rewriting and review before sending.
Theme 06
You will learn: Telephone + Excel/Google Sheets register: reception, visitor identification, message taking, orientation, request logging and follow-up until transfer to the correct department.
You will learn: Google Calendar/Outlook + Excel/Sheets: appointments, visitor log, badges/contacts and request tracking; telephone/email: confirmation and routing according to front-desk procedures.
You will learn: Excel/Sheets: complaint record and status tracking; Gmail/WhatsApp: response and follow-up; active listening, reframing, de-escalation, internal escalation and case closure.
You will learn: WhatsApp Business: profile, labels, quick replies and catalogue; Gmail/Outlook: email; Excel/Sheets: request log; consistent customer follow-up across phone, email and WhatsApp.
Theme 07
You will learn: Windows File Explorer: folder tree and naming standards; Excel: correspondence/file register; physical filing: indexes, codes and chronology; exercises in quick document retrieval.
You will learn: Google Drive: folders, sharing and permissions; Adobe Scan/CamScanner: scanning; PDF: merge, split, rotate and compress; file-naming conventions and digital archiving.
You will learn: Google Drive/OneDrive: HR/administrative folders and access rights; Excel/Sheets: archive register; PDF/scan: digitized records; confidentiality, retention and traceability rules.
You will learn: Google Drive: advanced search, version history and permissions; OneDrive/Drive: backup/sync; PDF: protection; access control, duplicate management and document recovery.
Theme 08
You will learn: Smartphone + CapCut: import footage, trim, pace, text, subtitles, music/voice, transitions, 9:16/1:1 formats and optimized export for social media.
You will learn: Smartphone/camera + microphone: framing, interviews and B-roll; CapCut: footage review, editing, titles, logo, voice/music and export of a corporate video.
You will learn: Smartphone/camera: shooting plan and capture of key moments; CapCut: footage selection, quick edit, sound, titles, transitions and export of an event video ready to publish.
You will learn: Smartphone + CapCut + PowerPoint: storyboard, product/service shooting, call to action, editing, text/element animation, voice or music and export of a promotional video.
Theme 09
You will learn: Canva/PowerPoint: grid, alignment, hierarchy, typography and colour; Photoshop: crop, cut-out and image correction; export PNG/JPG/PDF for a flyer or poster.
You will learn: Canva: Facebook/Instagram/LinkedIn sizes, templates and Brand Kit; Photoshop: retouch/cut-out; PowerPoint: quick compositions; web and social-media export.
You will learn: Canva + Photoshop: concept development, logo construction, HEX/RGB palette, typography choices and variants; create a mini brand guideline with usage rules.
You will learn: PowerPoint/Publisher/Canva: presentations, brochures and invitations; Photoshop: image processing; margins, alignment, simple bleed setup and PDF/PNG export ready for distribution.
Theme 10
You will learn: VS Code: HTML5 structure, CSS (Flexbox/Grid, responsive) and basic JavaScript; Chrome DevTools: testing/fixes; GitHub Pages/Netlify: publish a showcase website.
You will learn: VS Code: HTML/CSS/JavaScript portfolio, navigation, project/skills sections, Flexbox/Grid and media queries; Git/GitHub: version control; GitHub Pages/Netlify: deployment.
You will learn: VS Code: responsive HTML/CSS landing page, CTA, visual form and JavaScript interactions; Chrome DevTools: mobile testing; Netlify/GitHub Pages: online publication.
You will learn: VS Code + HTML/CSS/JavaScript: responsive interface and interactions; Git/GitHub: repository and versions; Chrome DevTools: quality checks; Netlify/GitHub Pages: deployment and updates.
Theme 11
You will learn: VS Code + PHP/MySQL: receive and validate forms; XAMPP: local server; phpMyAdmin: tables and data; create a user record and display the result.
You will learn: PHP/MySQL + XAMPP/phpMyAdmin: database connection, INSERT/SELECT/UPDATE/DELETE queries and dynamic display of information for a company website.
You will learn: PHP/MySQL: content CRUD; phpMyAdmin: table structure; sessions and input validation; local testing with XAMPP and data exchange between pages, server and database.
You will learn: VS Code + PHP/MySQL: Back-End logic, basic authentication, CRUD and database connection; XAMPP: testing; Git/GitHub + compatible hosting: application deployment preparation.
Theme 12
You will learn: Excel/Google Sheets: simple transaction journal, income/expense categories and totals; file invoices/receipts in PDF/Drive; daily checks and basic management summary.
You will learn: Excel: cashbook, opening/closing balance, income, expenses and reconciliation; calculator + scanned supporting documents: cash control and filing.
You will learn: Excel/Sheets: customer/supplier file, invoices, due dates, payments, receivables/payables and cash flow; filters and simple alerts for amounts to collect or pay.
You will learn: Excel: budget, actual expenses, variances and execution rate; simple PivotTables/charts: reporting; Google Drive/PDF: supporting documents and project finance file.
Theme 13
You will learn: Google Maps/directory + Excel/Sheets: build a prospect list; telephone: call script and qualification; field work: visit sheet; follow-up schedule and prospect status tracking.
You will learn: WhatsApp Business: profile, catalogue, labels and quick replies; Gmail: outreach emails; social media/Google: prospect research; Excel/Sheets: response and follow-up tracking.
You will learn: Excel/Sheets: prospect pipeline, stages, next actions and sales; WhatsApp Business/Gmail: follow-ups; Calendar: reminders; simple conversion and retention indicators.
You will learn: Excel/Sheets: customer file and prospecting tracker; WhatsApp Business/telephone/email: contacts and follow-ups; weekly reporting of activities, opportunities and sales results.
Theme 14
You will learn: Word: contracts, HR forms and letters; Excel/Sheets: personnel register; Google Drive: individual digital employee files and access rights; file-completeness checklist and confidentiality.
You will learn: Excel/Sheets: attendance, absences, leave, probation and contract deadlines; date functions, drop-down lists, conditional formatting and follow-up alerts.
You will learn: Excel: prepare social-declaration data; applicable CNPS/tax online platforms: entry and declaration follow-up; PDF/Drive: archive slips, proof of submission and supporting documents.
You will learn: Excel: personnel database, IF/COUNTIFS and date functions, PivotTables and charts; Google Drive: HR records; dashboard for headcount, absences, leave and administrative deadlines.
Theme 15
You will learn: Google Calendar/Outlook Calendar: create, share and edit calendars; invitations, reminders, availability, priorities, schedule conflicts and last-minute rescheduling.
You will learn: Google Calendar/Outlook + Word: invitations, agenda, participant list and minutes; Excel/Sheets: action tracker; follow-up before, during and after the meeting.
You will learn: Zoom/Google Meet: links, settings, waiting room, screen sharing and recording; Calendar/Gmail: invitations; Word/Sheets: attendance, notes and decision follow-up.
You will learn: Outlook/Google Calendar + Microsoft To Do: calendar, tasks and priorities; Word/Excel: meeting/mission files; Gmail: coordination; tracker for decisions, owners and deadlines.
Organization
All key aspects of the selected training course are covered through demonstrations, guided practical exercises, essential concepts and Q&A.
Skills are applied to concrete workplace situations and professional scenarios. Learners practise and prepare for the knowledge assessment.
Learners complete a practical assignment under supervision, receive corrections, publish the work online where required and present their work before certification.
AssistantPRO Academy
Equipment
Learners are strongly encouraged to bring their own laptop for courses requiring computer-based practical work.
Learners without a laptop may rent one from AssistantPRO Academy for on-site use, subject to availability.
Laptop rental: 5,000 XAF per week.
Each training course has its own detailed practical program.
Write to us on WhatsApp or by email and indicate the exact training course you are interested in. We will send you the corresponding detailed program.
